Modern organisations increasingly recognise that great workplaces don’t happen by accident – they’re designed. And as hybrid working reshaped expectations, employees are looking for more than a desk – they want connection, comfort, and a sense of belonging. In fact, offices with well-designed breakout spaces see 38% higher engagement and 23% lower turnover [1] compared to traditional desk-only environments

At Lavazza Professional, we’ve seen first-hand how the right environments (supported by thoughtful amenities like great coffee) elevate the everyday working experience. But let’s start with the fundamentals: why social spaces matter so much today…

Wellbeing impact

Research shows that teams who feel connected enjoy higher engagement, better collaboration and performance, and even stronger retention [2]. Informal conversations – the quick catchups and spontaneous problem-solving moments – are often where culture is built.

A dedicated breakout space gives employees a reason to step away, decompress, and reset. And with workplace studies linking social connection to higher productivity, these spaces are now a business essential rather than a nice-to-have.

Businesses like Exertis in Basingstoke are adopting this exact approach to workplace wellbeing, with their recent Micro Market installation – check out their story below: 

Cognitive recovery

Workplaces are shifting towards a resimercial design [3]; a softer, more inviting aesthetic, blending the comfort of home with the energy of a commercial environment. Think warm textures, soft furnishings, biophilic touches, and café-style layouts. It’s no surprise: people gravitate to spaces that feel good to spend time in.

Attention Restoration Theory even shows that environments offering ‘soft fascination’ help replenish mental resources, improving decision-making and creativity [4].

A well-placed coffee machine becomes a natural anchor point in a comfortable environment, turning a breakout zone into a genuine social hub where teams gather for a moment of pause a great cup of coffee!

Get in contact with Lavazza Professional to find out how we can help you revamp the community zones in your office with premium, reliable coffee and vending machines.

Discover more insights…

If you want to know more about 2026 workplace design trends that boost company culture, keep your eyes peeled for the next blog in The Social Workplace series! Follow along with the latest content on Lavazza Professional’s LinkedIn here and sign up here to receive regular updates, delivered straight to your inbox.