Fully managed service
Introducing Lavazza Professional Operating Services
Vending is about convenience.
That’s why we offer a fully managed service to keep your vending machines filled, clean and functioning.
We cover every postcode in mainland Britain, with local technicians across the country. This means, you rest assured that your coffee and vending machines, will be kept in great working order.
As part of the Lavazza Professional family, our Operating Services business delivers a market leading service in line with our core values of workplace expertise, commitment to sustainability, pioneering technology and exceptional choice.
You’ll benefit from a ‘one-stop-shop’ solution when you work with Lavazza Professional, with a dedicated Account Manager on hand to make sure that all of your servicing needs are met.
Partnering with us means you’ll receive a best-in-class solution that removes hassle and complexity from servicing your vending machines. We pride ourselves on offering a consistently reliable, market-leading service and with our in-house team of engineers and operators, your local expert is only around the corner With some of the lowest call out rates in the industry and an average response time of under eight working hours*, you won’t be left waiting around for your favourite drinks and snacks to be replenished.
*Average of 0.45 calls per machine per year between February 2020 and January 2021
Want to find out more?
Talk to your Account Manager today or get in touch with us below.