Accessibility Policy

Lavazza Professional is committed to ensuring digital accessibility for all users, including people with disabilities. We strive to continuously improve the user experience for everyone and adhere to the relevant accessibility standards.

Conformance Status

Our website aims to comply with the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. These guidelines help make web content more accessible for people with various disabilities, including visual, auditory, motor, and cognitive impairments.

Measures to Support Accessibility

To ensure accessibility, we have taken the following measures:

• Integrated accessibility considerations into our web development and design process.
• Conducted regular accessibility audits and user testing.
• Implemented accessibility-friendly features such as keyboard navigation, alternative text for images, and resizable text.
• Provided transcripts and captions for multimedia content.

Accessibility Features

Key features on our website include:

• Keyboard Navigation: All interactive elements are accessible via keyboard.
• Alternative Text: Images and multimedia elements include descriptive alt text.
• Adjustable Text Size: Users can adjust text size via browser settings.
• Color Contrast: We maintain sufficient contrast for readability.
• ARIA Landmarks: Implemented to enhance screen reader navigation.

Ongoing Efforts

We recognise that accessibility is an ongoing effort, and we are committed to improving our website based on user feedback and evolving best practices.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

Email: uk.marketing@lavazzapro.com

Mailing Address:

FOA: UK Marketing
Lavazza Professional UK
Armstrong Road
off Whitney Road
Basingstoke
RG24 8NU

We aim to respond to accessibility inquiries within 10 business days. 

Third-Party Content

While we strive to ensure accessibility in all aspects of our website, some third-party content or applications may not fully conform to accessibility standards. We encourage users to reach out with any concerns regarding third-party content.