2020 was a year full of uncertainty, sadness, and challenges, yet it was also a year of hope and pride as communities came together for the benefit of all. This sense of hope and pride has helped us, at Lavazza Professional, to navigate such a demanding year and continue to take positive steps on our sustainability journey. We’re proud to share with you, highlights of the wonderful work that has been completed by our global associates during 2020 and over the 5 years of our sustainability strategy.