Discover our Christmas and New Year order and delivery schedules, as well as our customer service opening times over the festive period below…
When is the last order date to receive drinks before Christmas?
Please note that the last order date(s) to receive drinks before Christmas has passed – scroll for more information on order and delivery schedules between Christmas and New Year
To receive your drinks orders in time for Christmas…
Customers – please place your orders by 4pm on Tuesday 20th December 2022
Distributors – please place your orders by 4pm on Monday 19th December 2022
Any orders placed after the above dates will be delivered after Tuesday 3rd January 2023.
Will I still be able to order drinks between Christmas and New Year?
Yes! Should your team be working between Christmas and New Year, you will still be able to order your drinks via our online shop here. These orders will also be delivered after Tuesday 3rd January 2023.
When will orders resume in 2023?
Our drivers will be back on the roads on Tuesday 3rd January 2023, ready to deliver your drinks. However, please note that if you are a customer or distributor within one of the following postcodes, deliveries will resume on Wednesday 4th January:
AB | DL | IV | ML | SR |
CA | EH | KA | NE | TD |
DD | FK | KW | PA | TS |
DG | G | KY | PH |
Can I still contact the customer services team?
Our friendly customer service team will be available to assist you with any queries over the festive period via phone on 0800 0323 444 (distributor line: 01256 487 090) or email at uk.customerservice@lavazzapro.com, (distributor email: uk.distributors@lavazzapro.com) at the following times:
Friday 23rd December 2022: 8.30am – 4pm
Monday 26th December 2022: Closed
Tuesday 27th December 2022: Closed
Wednesday 28th December 2022: 9am – 2pm
Thursday 29th December 2022: 9am – 2pm
Friday 30th December 2022: 9am – 2pm
Monday 2nd January 2023: Closed
Tuesday 3rd January 2023: 8.30am – 4.45pm (normal business hours resume)